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WhatsApp Business
Category: Communication Date:2023-08-07
WhatsApp Business is a platform developed by Meta that allows businesses to establish a presence on WhatsApp and communicate more efficiently with customers. Users can have both WhatsApp Business and WhatsApp Messenger installed on the same phone with separate phone numbers. In addition to the features available in WhatsApp Messenger, WhatsApp Business offers a business profile to provide customers with valuable information, messaging tools like away messages and greeting messages, support for landline or fixed numbers, the ability to run both apps on the same phone, and the option to respond to customers from a computer using WhatsApp Web. The app includes all the features of WhatsApp Messenger, such as multimedia messaging, group chat, and offline messages. However, once you restore chat backups from WhatsApp Messenger to WhatsApp Business, you cannot restore them back to WhatsApp Messenger. Feedback, questions, or concerns can be directed to WhatsApp via email or Twitter.